🚆 £80M/year goes unclaimed

Your Train Was Late. You're Owed Money. We'll Get It Back.

UK train delayed by 15+ minutes? You're entitled to Delay Repay compensation — but the claim forms are a pain. Snap your ticket, we do the rest.

Works with any ticket, any train company. Launching soon.

Millions in Delay Repay goes unclaimed every year

£80M

Left unclaimed by UK passengers annually

15 min

Delay threshold to claim (on many TOCs)

28 days

To claim before you lose the money

Up to 100%

Of your ticket cost back for long delays

How it works

1

Snap your ticket

Photo or screenshot. We read the journey details automatically.

2

We check the delay

We look up your train's actual delay against the timetable.

3

We file the claim

We fill in the right form for your train company and submit it.

4

You get paid

Compensation goes straight to you. We take a small cut only when you win.

Why DelayBack?

Works with any ticket — paper, e-ticket, or smartcard. Any retailer.

Works with every UK train company — we know each TOC's threshold and form.

Cross-company journeys — the ones existing tools ignore.

No monthly fee option — pay only when you get money back.

Never miss the 28-day window — we track it for you.

Stop leaving money on the platform

Join the waitlist. We'll let you know the moment DelayBack is ready.

No spam. One update when we launch. Built by Caishen Labs.